Alm Chalet Auszeit - Karneralm - Lungau

Useful tips…

Booking information & FAQs

What can you leave at home?

  • Hand and bath towels, tea towels
  • Bedlinen
  • Fridge
  • Cooking utensils, crockery, cutlery
  • Washing-up liquid for dishes
  • Satellite TV, CD playerS
  • Sun loungers
  • Snow shoes, toboggan
  • Toilet paper
  • Board games
  • Snow shovel
  • Barbecue charcoal
  • Firewood
  • Firelighters

Is there a free internet connection?

In parts of the chalets there is a free internet access via wi-fi available.

When can I store hiking or winter sports equiment

Store your winter sports equipment in the ski room in the cellar of our holiday chalet. Here you’ll find the snowshoes, which you can use free of charge.

Is end of stay cleaning inlcuded in the price?

There is a charge of € 80,00 for end of stay cleaning.

Where can I rent snowshoes?

Free rental of snowshoes and poles. These you’ll find in the ski room (cellar).

Where can I park my car?

Summer: free parking right by the chalet. Winter: free parking at the nearby Karnerlam car park. The short distance to the self-catering chalet is cleared by a piste basher (wide trail). Walking time from the car park to the chalet 3 – 5  minutes. To transport your luggage easily we provide a transport sledge free of charge. You can find this in the wooden hut in the car park.

Can I bring my pet?

Pets are welcome.

How far away is the nearest resort?

The Karneralm is a district of Ramingstein. The resort centre of  Ramingstein is approx. 9 km away. You can purchase everything you’ll need in the supermarket in Ramingstein. There are also guest houses and a Dr’s surgery in resort.

Is smoking permitted in the chalet?

The chalet is a non-smoking house. Smokers may enjoy their cigarettes outdoors. We kindly ask for your understanding.

Is there a telephone connection?

A ring-free holiday – enjoy a holiday without mobile phone connection. There is a landline telephone in the chalet. This is connected for Austrian telephone numbers plus emergency numbers (police, ambulance… ). A mobile phone network is available just 7 minutes walk away from the chalet.

When can I arrive, when must I depart?

The chalet is available from 2.00 pm on day of arrival. The door key can found in the key safe next to the front door. You receive the code after booking by SMS or email. On departure day the chalet should be vacated by 10.00 am.

How does payment take place?

Payment is in advance via bank transfer. 1/3 deposit when booking or total sum when booking online.

What happens in the event of cancellation?

Cancellation conditions according to Austrian Hotel Regulations apply.

Should I take out travel insurance?

A booking is a purchase agreement. In the event of late arrival and early departure cancellation fees will be charged. Anything can happen (illness, accident… ) Therefore, we recommend you take out travel insurance.

Resort tax included?

Resort tax is included in the rental price.

Miscellaneous

All prices in EURO.

Subject to change. Errors and omissions excepted.

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